A16 Effective Communication: How to communicate more effectively through I-messages and Active Listening
A. INEFFECTIVE COMMUNICATION
Most of us are rather ineffective in expressing our needs and solving our interpersonal problems. We either tend to withhold and suppress our feelings or we go to the other extreme of exploding onto the other person blaming him for our unhappiness. When we do not express our needs and feelings, we tend to become tense, bitter, negative, and feel alienated and resentful towards the person or situation which we feel is responsible for not fulfilling our needs and expectations. This creates internal tension which can result in illness of all types. Continue reading “A16 Effective Communication: How to communicate more effectively through I-messages and Active Listening”